Overview
Technical Support Available 24/7/365
Tamares Telecom operates communication services whose technical support offers immediate availability. The company’s technical support staff consists of experts and professionals capable of providing customers with infrastructure, technology and communications support services at a high international standard. Tamares Telecom advanced support services enable advance detection and fast troubleshooting, and minimize exposure to risks:
- Service and monitoring help desk 24/7/365
- Comprehensive and productive network management system ensures efficient monitoring of system parameters
- Local support for a wide range of integrated services
- Backup, Disaster Recovery (DRP) and redeployment solutions
- Advance detection of any degradation trend in system performance
- Fast and effective troubleshooting in the event of any performance degradation
- Dedicated teams and defined procedures for resolving major failures
- Automatic generation of reports after fixing each fault
- Online monitoring of statistics and reports